Grand Slam Sports Memorabilia ships Free to all 50 states in the USA. We ship international, shipping fees will apply for all international orders and the buyer is responsible for import fees. The majority of our products ship out the same day if ordered by 2:00 PM PST Monday - Friday excluding US Holidays.
Shipping Options (Exact rates & delivery dates are calculated at checkout)
You may return items within 60 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) Orders placed between 11/1 - 12/24 may be returned until January 31. The extended return window allows for items purchased as gifts to be returned if needed.
You should expect to receive your refund within 2 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item just send us an e-mail at email@example.com
Please make sure to include the physical paper certificate of authenticity (COA) when returning an item. If the physical paper certificate of authenticity (COA) is not returned there will be a $10 fee for replacement.
Once we receive the item we will email you to confirm it has arrived and we will refund you after we ensure item(s) is in same condition as sent.
Original shipping cost will not be refunded just the item cost. If Free Shipping was used to purchase item the shipping cost will be deducted for any returns.
Items are not returnable after 60 days. No refunds or store credit will be provided after 60 days for any online store purchase.
Cards, Customized and Game Used items are final sale and cannot be returned.
Refunds will be processed to the credit card of the initial purchase.
If items are returned after 60 days, we will not be able to accept your return. A refund or store credit will not be credited to your account.
What items cannot be returned?
Cards, Customized Merchandise
Final Sale/Clearance Sale Merchandise
Game Used Merchandise
Items that appear worn, washed, stained, altered, or without attached tags and/or any accompanying materials that were originally included when the item was received.
Items outside of the 60-day return policy
We'll notify you via e-mail of your refund once we've received and processed the returned item. Your Satisfaction Is Our Goal